Compulsory Student Services Fee (CSSF)

What is CSSF?

CSSF is a fee to cover and support the provision various student services. The fee funds key services for students to assist student success and overall well-being whilst studying at Yoobee.

How much is it?

In 2018 the CSSF is $400 per Equivalent Full Time Student.
Only domestic students studying at level 3 and above pay this fee, unless you are a Youth Guarantee student.

What does the CSSF provide?

The CSSF helps to fund the costs of delivering student services such as:

  • Careers advice, guidance and support
  • Support with life skills and general wellbeing
  • Access to counselling services on campus
  • Financial support and advice
  • Sports, recreational and cultural activities
  • Free breakfasts

It does not include services such as academic support, learning services, disability services, or targeted support such as youth. These areas get separate funding from the government and other funding streams.

2017 revenue and costs

Students who wish to withdraw from a short course that is less than three months in duration will be refunded according to the following chart. For the purpose of comparison, a course of three months’ duration is equivalent to 390 learning hours (13 weeks of 30 hours learning). 

AreaAnnual CSSF Revenue ($000) Annual Cost ($000)
Careers Information and Guidance380414
Guest Speakers33
Health Support (Free Breakfast)33
Sports, recreation and cultural activities55
=391425

Setting the 2018 CSSF

The CSSF is set in consultation with students. During 2017 the Student Council (a body of nominated programme representatives) consulted with students regarding the services provided and the fee charged. As a result of the consultation process, Yoobee agreed the CSSF remain at $400 per equivalent full time student in 2018, and added counselling services to the provision.

Setting the 2019 CSSF

Further consultation with students will be carried out this year to set the fee for 2019.
The student council representatives will be asked to feedback on the services currently provided and to determine the CSSF level for 2019.

Why is this important to me?

As part of the Ministry of Education’s direction, institutions are required to report on how these fees are charged and spent. This is available in the Yoobee annual report. Institutions must include students or their representatives when deciding on the following:

  • maximum amount that students will pay
  • types of services delivered
  • procurement of these services
  • method for authorising expenditure on these services.

To find out more contact your Student Council representative

Description of student services the CSSF contributes to:

Yoobee Careers – Careers Information, Advice and Guidance

Yoobee has a team of highly experienced employment and career advisors at each campus. They are on hand to help students and graduates with everything that ensures success in the workplace from assistance in CV preparation and interview skills through to sourcing and forwarding candidates for interviews with employers.

Employment opportunities sourced by the team include work experience, internships, casual and part time employment and permanent full time roles.

Yoobee’s careers teams also provide on-going advice and support to students to make informed decisions about their career paths.

In 2017, we added a new post placement support service to liaise directly with employers to support graduate employment success.  This was successful and will be continued in 2018.

Life Skills and Wellbeing

In order to help students focus on their learning and achieve successful life outcomes, Yoobee also offers presentations and guest speakers with expertise in a variety of areas. These presentations and guest speakers guide and enhance student knowledge in areas such as personal budgeting, health and wellbeing and effective communication skills. They also advise student in legislative areas of importance such as IRD compliance, tax laws and employment laws.

We also offer free breakfast at all campuses.

Counselling Services

Yoobee has faced a significant change in student demographic in 2017 that has required an increase in pastoral care and student support activities, including the addition of counselling services at every campus.

Financial Support and Advice

Yoobee offers students information and advice on managing money including assistance with processing Study Link loans, allowances and budgeting. Emergency financial assistance is provided to students experiencing extreme financial hardship on a case by case basis to ensure that students are able to travel to class during the time of hardship.

Sports, Recreation and Cultural Services

Yoobee conducts a range of events and activities including sports day, kapa haka and other ethnic cultural groups, cultural days and activities during induction period to engage and build relationships amongst the student body. Whanau days are also held to invite and engage friends and family in the student learning process during the course of study.