Yoobee Colleges paves the way for student excellence with Learner Success Team

The Learner Success Team at Yoobee Colleges is harnessing its expertise to help neurodivergent learners succeed.

Photo of Kelly Stevens, Head of Learner Success at Yoobee Colleges Limited.
Kelly Stevens, Head of Learner Success at Yoobee Colleges Limited.

Ensuring the fulfilment of every learner's needs is a top priority at Yoobee Colleges, and this commitment is evident in the comprehensive services offered by the Learner Success Team across the group: Yoobee College of Creative Innovation, Elite School of Beauty and Spa, Cut Above Academy, and New Zealand School of Tourism.

At the helm of the Learner Success Team is Kelly Stevens, a qualified adult teacher and facilitator with 11 years of experience in the broader UP Education group, the largest independent tertiary provider in Australasia. Rachael Atkinson serves as the team lead, partnering with Kelly to guide a team of five dedicated Learner Success Coordinators situated on campus, poised to provide assistance whenever needed.

To foster early engagement with the Learner Success Team, learners can confidentially disclose any barriers they may encounter during the enrolment process. These barriers encompass impairments, disabilities, medical conditions, or injuries, with the assurance that this information remains private and inaccessible to others without explicit permission.

Upon disclosure, students meet with their assigned Learner Success Coordinator, collaboratively creating a personalised support plan. The Learner Success Coordinators at Yoobee bring extensive knowledge and experience to the table, with some boasting educational backgrounds and others offering first-hand familiarity with the challenges faced by incoming learners.

For instance, Nik Weston, the coordinator for Yoobee South Seas and New Zealand School of Tourism Auckland Airport campus, brings a unique perspective as a late diagnosed autistic, fostering a deeper understanding of neurodiverse learners.

Wendy Roesler, Learner Success Team Coordinator at Yoobee City Road campus, contributes vast experience in education, while Fiona McDonald at Yoobee Christchurch is a former high school dean.

The highly qualified team stands ready to smooth out any challenges in the learning journey, providing steadfast support to diverse learners. Looking ahead, the Learner Success Team aims to roll out diversity and inclusion pins. These pins, which Yoobee staff can choose to wear, enable neurodivergent learners to easily identify the team, offering a discreet way for those hesitant about disclosing a disability to seek help directly from a learner success coordinator without navigating inquiries or divulging information prematurely.

Photo of learner success team badges, each bearing a unique symbol showcasing the coordinator's experience or expertise in a specific learning disability or neurological condition on the autism spectrum to neurodivergent learners in need of help
Learner Success Team badges each bear a unique symbol, showcasing the coordinator's experience or expertise in a specific learning disability or neurological condition on the autism spectrum to neurodivergent learners in need of help.